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Frequently asked questions

What are the prices for Home Care Packages, and what are the four levels?

This will vary depending on the individual's needs. The amount of government funding received by each level varies. The more assistance you require, the more funding you will receive to access the services you require. Home Care Packages are customized to meet the needs of each individual.

You are assigned one of four levels, and each level corresponds to a monetary amount that you can spend on care from a registered provider:

Package level Level of care needs

Home Care Package LEVEL 1

Basic Care needs – approximately $9,026 a year

Home Care Package LEVEL 2

Low Care needs – approximately $15,877 a year

Home Care Package LEVEL 3

Intermediate Care needs – approximately $34,550 a year

Home Care Package LEVEL 4

High Care needs – approximately $52,377 a year

Who is eligible for a Home Care Package?

Home care packages are typically reserved for the elderly, but there is no age limit. To receive a Home Care Package, the individual must be assessed by the Aged Care Assessment Team (ACAT) to determine eligibility.

Home Care Packages are available for:

  • Anyone who requires coordinated care and support to stay in their own home.
  • Younger people with disabilities, dementia, or special needs that cannot be met by other specialist services.

This package has no minimum age requirements; however, it is not available to visitors to Australia or people in need of temporary or short-term care.

Is it necessary to pay for a Home Care Package?

Home care packages have fortnightly or monthly fees. There is also funding available for Home Care Packages, but you must be assessed by the Aged Care Assessment Team (ACAT) to determine your eligibility. Each level of home care packages is funded differently by the government.

Sunshine Disabilities and Home Care Services' all-inclusive management fee includes the initial consultation, setting up services, monitoring and reviewing services, dedicated care from your customer care consultant, reviews and changes to care plan to continue to meet your identified needs, phone support, and monthly statements.

This fee is deducted directly from your government subsidy for the Home Care Package. You are not required to pay any additional fees. Our one flat fee covers all aspects of care management, which many other providers charge separately. We do not charge additional hourly rates for selecting your preferred care provider, which can significantly reduce the value of your package. Our hourly rates for care, cleaning, and other services continue to be among the best in the industry.

Our hourly care and support rates are frequently lower than our competitors, and we deliver. MORE HOURS OF CARE.

It is determined by the level of package you are on, and you can view our current fees by clicking here. CLICKING HERE.