Scope
The goal of this website is to provide you with information about the services provided by Sunshine Disabilities and Home care as well as information about the industry in which they operate from time to time.
What types of personal information do we collect?
We may collect the following types of personal information with your permission::
- Name;
- Mailing or street address;
- Email address;
- Telephone number;
- Facsimile number;
- Age or birth date;
- Profession, occupation or job title.
- Details of the products, supports, and services you have purchased or inquired about from us, as well as any additional information required to deliver those products, supports, and services and respond to your inquiries.;
- Any additional information about you that you provide directly to us via our websites, phone calls, emails, online forms, or online presence.; and
- Information you provide to us through customer surveys or periodic visits by our representatives.
We may also collect non-personal information that does not allow us to identify you or anyone else. For example, we may collect anonymous survey responses or aggregated information about how users interact with our website.
We collect your personal information in the following ways:
Unless it is unreasonable or impractical to do so, we collect your personal information directly from you. We may collect personal information from you in a variety of ways, including:
- as a result of your access to and use of our website;
- during your conversations with our representatives; or
- when you submit an application or place a purchase order.
We may also obtain personal information from third parties, such as:
- from third-party companies, such as government agencies .
What we do with your information
Your information will be released with your permission.:
- The Australian Government – this information will not include your name and address, other customers' names and addresses, or any other identifying information.
- Only information required for relevant service provision is provided by the service agency.
This ensures that consistent and meaningful data is collected and reported to the Australian Government, which will be used to improve policy development and direct service programs throughout Australia.
What we do about complaints and requests
You have the right to request access to the Personal Information we have on file for you, as well as the right to have it corrected if it is inaccurate, out of date, or incomplete. You may also file a complaint about how we have handled your Personal Information. These services are provided at no cost.
To protect your privacy and the privacy of others, we will require proof of your identity before granting you access to or changing information about you.
You can reach us via email. We promise to respond within two business days and to resolve any complaints within ten business days. If the request or complaint will take longer to resolve, we will provide you with an estimated response time.
How we safeguard your personal information
This online service is hosted in Australia in an Australian data center. Backup data is kept offsite in a secure location and is not linked to any system until it is needed. We maintain physical, technical, and administrative safeguards to help protect the privacy of the data and personal information we collect and store. We constantly update and test our security technology.
Northside employees and volunteers are all regularly and regularly updated on the importance of confidentiality, as well as the systems and strategies in place to ensure the privacy and security of your information, including the Northside Policy and Procedures Manual. Employees who require access to your Personal Information do so only to provide services to you.
Website analytics
Our website employs Google Analytics, a service that sends information about website traffic to Google servers in the United States. Google Analytics does not identify individual users or link your IP address to any other Google data. We use Google Analytics reports to better understand website traffic and page usage.
By using this website, you agree that Google may process data about you in the manner described in Google's Privacy Policy – external site and for the purposes stated above. You can opt out of Google Analytics by disabling or refusing the cookie, disabling JavaScript, or using Google's opt-out service – external site.
We may use 'cookies' to improve your experience on our site. Cookies are an industry standard, and they are used by the majority of major websites. A cookie is a small text file that our website may store on your computer in order to remember your preferences. You can refuse to accept cookies by changing the settings on your browser; however, you may not be able to use the full functionality of this website if you do so.
DoubleClick: We use Google Analytics remarketing codes to track when users visit specific pages or perform certain actions on a website. In the future, we will be able to provide more targeted advertising. If you do not want to receive this type of advertising from us in the future, please visit the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
Links to other websites may be found on our website. Please keep in mind that we are not responsible for the privacy practices of third-party websites. When you leave this website, we recommend that you be aware of and read their privacy policies.
Northside also integrates with social media platforms like Facebook and others. If you "like" or "share" information from this website using these services, you should read the privacy policies of those services. If you are a member of a social media site, the interfaces may enable the social media site to associate your visits to this site with other sites. Personal Particulars.
Our obligations
The provisions of the Privacy Act 1988 (Cth) – external site, including the Australian Privacy Principles – external site, apply to this online service.
If we decide to change our privacy policy, we will post the changes to this privacy statement, the homepage, and other appropriate locations so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to change this privacy statement at any time, so please check back frequently. If we make significant changes to this policy, we will notify you here, via email, or through a notice on our website or newsletter.
